Membership Terms & Conditions
These terms govern the prepaid slot-pack memberships (“Membership”) offered by Filmarium Town. By purchasing a Membership you agree to the terms below.
1. What the Membership includes
- A Membership is a prepaid pack of 3-hour theatre slots (10 or 15 slots depending on the plan).
- It is a one-time payment for the chosen theatre tier (Rangeela, Sitara or Deewana) and validity period.
- Each slot covers the private theatre and screen for one 3-hour booking, subject to the guest limit of the chosen tier.
2. Validity
- Memberships are valid for 6 months or 12 months from the date of purchase, as per the plan selected.
- Unused slots expire at the end of the validity period and are not refundable or extendable.
- The per-slot price is locked for the entire validity period (price-lock benefit).
3. Booking & usage
- Slots are redeemed by booking a date and time, subject to availability. We recommend booking in advance, especially on weekends and holidays.
- One slot is consumed per 3-hour booking. Bookings beyond 3 hours, where available, consume additional slots or are charged separately.
- Rescheduling is allowed subject to availability and reasonable notice; repeated last-minute changes may not be accommodated.
4. Use across theatres (tiers)
- A Membership is valid for the booked tier.
- Upgrading to a higher tier for a particular booking is allowed by paying the per-slot price difference between the tiers, subject to availability.
- Downgrading to a lower tier is allowed, but the unused value is not refunded.
5. Decoration, food & add-ons
- Decoration is optional and charged separately (starting from ₹750; a custom decoration carries an additional surcharge).
- Food & beverages, cakes and other add-ons are not included and are charged at the prevailing rates.
6. Payments, cancellations & refunds
- The Membership fee is payable in full at purchase.
- Memberships are non-refundable and non-transferable for cash. Unused slots have no cash value.
- No-shows or cancellations that do not meet the venue’s notice policy may result in the slot being treated as consumed.
7. Sharing & transfer
A Membership is intended for the registered member. Letting friends or family use a slot is permitted, but the registered member remains responsible for the booking and conduct during the event.
8. Conduct & venue rules
All bookings are subject to the venue’s general rules (capacity limits, safety, content/licensing for screenings, and care of property). The venue may refuse or end a session for breach of these rules.
9. Changes to these terms
We may update these terms from time to time. Prices and inclusions for existing Memberships remain as per the plan purchased for its validity period.
10. Contact
For any questions about your Membership, contact us at support@filmariumtown.com.
